Refund policy

Welcome to Dealmall, where your satisfaction is our priority. Please review our Return and Exchange Policy to understand how we handle returns and exchanges.

1. Eligibility for Returns and Exchanges:

• You may initiate a return or exchange within 30 days of the date of purchase.

• To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in its original packaging.

2. Non-Returnable and Non-Exchangeable Items:

• Certain items are non-returnable and non-exchangeable unless they arrive damaged or defective. These items include [list examples of non-returnable items, e.g., personalized, final sale, or perishable items].

3. Initiating a Return or Exchange:

• To start the return or exchange process, please contact our Customer Service team at [email protected] or +1 (740) 801-6287.

• Our team will provide you with instructions on how to return or exchange your item.

4. Return Shipping:

• If the return is due to a product quality issue or an error on our part, we will cover the return shipping costs. In all other cases, the customer is responsible for the return shipping costs.

5. Refund or Exchange Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund or exchange.

• If approved, your refund will be processed, and a credit will be applied to your original payment method within 7 business days. For exchanges, we will ship the replacement item promptly.

6. Contact Us:

If you have any questions or concerns about our Return and Exchange Policy, please reach out to our Customer Service team at [email protected] or +1 (740) 801-6287.

Thank you for choosing Dealmall. We value your satisfaction and are committed to providing you with a positive shopping experience.